Privacy

What Yomeru processes

We process account information, subscription status, reading documents you choose to upload, vocabulary and review activity, and technical logs needed to operate and secure the service.

Why

This data is used to provide authentication, assisted reading, dictionary and study features, billing, support, abuse prevention, and privacy-conscious product measurement.

Service providers

Supabase provides authentication and database services, Railway hosts the application, Stripe processes subscriptions, and configured OCR providers process files only when you request OCR. Payment card and billing-address details are handled by Stripe and are not stored by Yomeru.

Your reading content

Your documents and learning history are private to your account unless a future sharing feature clearly asks you to share them. Analytics events must not contain document text, selected Japanese text, dictionary queries, or email addresses.

Deletion and retention

You can delete your account from Settings. Yomeru first asks Stripe to cancel every renewable subscription and delete the Stripe customer; if Stripe cannot confirm cleanup, your account and private reading data remain available and the request is retried instead of reporting deletion complete. After confirmation, Yomeru deletes your authentication account, documents, vocabulary, decks, and reading history.

A one-way hash of your email, Stripe customer and subscription references, and minimal billing audit facts such as status, currency, and amounts may be retained for up to seven years for accounting, fraud prevention, and legal obligations. Verified webhook replay records contain only minimized identifiers and billing facts; their replay payload expires after 30 days. A documented legal hold can extend only affected billing records. No reading content, payment method, billing address, or raw Stripe payload is retained in these records.

Contact

For privacy or data requests, email [email protected].